Legal Framework
Bespoke legal compliance regarding custom software development operations, data protection standards, and corporate jurisdiction.
1. Privacy Policy & GDPR Compliance
At BrightWebFlow, operating from Kastorstr. 56, 89518 Heidenheim an der Brenz, Germany, we take the protection of your personal and corporate data extremely seriously. We process personal data in strict compliance with the General Data Protection Regulation (GDPR) and German federal data protection laws (BDSG).
Data Collection on our Servers
When you interact with our custom software consultation forms, we collect identifying parameters including your name, corporate email address, and specific workflow requirements solely for the purpose of engineering your bespoke systems. No telemetry data is transferred to third-party ad networks.
2. Terms of Service for Custom Software
All software systems architected and engineered by BrightWebFlow are governed by bespoke service level agreements (SLAs). Our codebases are meticulously crafted from the ground up to match internal client business processes.
Intellectual Property
Upon complete fulfillment of financial terms and project milestone sign-offs, full intellectual property ownership of all custom software modules and database structures transfers directly to the client company.
3. Cookie Policy
BrightWebFlow utilizes zero-carbon storage protocols. We employ minimal browser local storage strictly to remember your cookie consent preference (via the "Calculate Footprint" toggle). No invasive tracking or persistent advertising identifiers are stored on your device.
4. Refund & Milestone Policy
Due to the highly specialized, bespoke nature of custom software engineering, project invoicing operates on a milestone-by-milestone basis. Deposits for preliminary architectural reviews and infrastructure setups are non-refundable once engineering sprints have commenced at our Heidenheim headquarters.